from our family kitchen

Baked By Family, Made For Yours.

Hand-shaped sourdough, croissant sourdough and more, baked fresh in Medway

Food hygiene rating 5, very good(opens our record on the Food Standards Agency register in a new tab)

Rated 5 for food hygiene, the top of the scale

Medway Council inspected us on 29 September 2026. A rating reflects the hygiene standards found on the day of the inspection.

Baked fresh in Medway

Every batch comes out of our own kitchen, not a factory line.

Made by hand, no shortcuts

Hilary and the family mix, shape and bake everything themselves.

Collect it, or get it delivered locally

Whichever suits you, it lands fresh.

A hand-scored sourdough country loaf, fresh from the Kongwa family kitchen

from our family kitchen

Our Story

Kongwa Bakes is run by The Kongwa Family from our kitchen in Medway, Kent. Hilary is head chef, shaping every loaf by hand with real care and no shortcuts.

We are not trying to be a big brand pretending to be small. We are a small family doing this properly: real fermentation, real time, and bakes that taste like someone actually made them, because someone did.

A loaf wrapped in a kraft paper sleeve with the Kongwa Bakes label

Wrapped as carefully as it's baked

Every order leaves in a kraft paper wrap carrying the Kongwa Bakes mark, the same care on the outside as what's baked inside.

Already trusted for the big days

A full corporate grazing table catered by Kongwa Bakes, breads, cheeses and pastries laid out for a workplace eventFresh sourdough and pastries on a corporate catering tableA Kongwa Bakes order boxed and bagged ready to go out, croissant sourdough rolls and banana muffins in labelled kraft packaging

Catered for a full corporate grazing table, breads, cheeses, charcuterie and pastries, served fresh for a Medway office event. Every order goes out boxed and labelled with what is in it, whether it is one loaf or a table for forty. Tell us about your event.

For cafés, offices and event planners

Hygiene, training and insurance, with the dates

If you are thinking of adding us as a supplier, here is where we stand. Each item says who issued it and when, so you can check it rather than take our word for it.

  • Food hygiene rating: 5

    Medway Council, routine inspection, 29 September 2026

    That is the top of the 0 to 5 scale. The inspection found no contraventions of food law, and all three scored areas (hygiene and food safety, the condition of the premises, and confidence in management) were scored at the best level.

  • Food safety qualification

    CIEH, certificate dated 4 September 2026

    Hilary Kongwa holds the Level 2 Food Safety in Catering qualification from the Chartered Institute of Environmental Health (CIEH). Hilary is named on our council inspection report as the food business operator, the person legally responsible for the business meeting food law.

  • Public liability insurance

    30 September 2026 to 29 September 2027

    Public liability cover up to £5,000,000, held by Kongwa Bakes LTD through Simply Business.

Buying for a café, an office or an event? Tell us what you need

A bakery for the whole of Medway

We bake one morning a week and take it out across the Medway towns. Free local delivery over £25.00, or collect on the Saturday between 8am and midday. Each town has its own page with what we cover and how it works there.

Outside Medway? Collection is open to anyone across Kent, and our sourdough guides are open to everyone.